Services
Total Quality Management
Quality is non-negotiable in a highly competitive business environment. Esparvel helps organizations aiming to reach certain quality standards and obtain the corresponding certifications, ensuring excellent operation and the trust of clients, partners, and regulators.
Our Services include functions such as:
- Definition, standardization, and continuous improvement of business processes.
- Descriptive documentation of processes and systems.
- Design of processes and associated workstations.
- General advice and assistance for preparing quality audits.
We have experience leading multidisciplinary teams in process improvement projects and obtaining certifications that guarantee compliance with specific regulations in the telecommunications sector or related to security, such as Ministerial Order IET/1090/2014 about Quality of Service, or CCN-CERT IC-01/19 certification (also known as ENS).